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Re: Recommendations for Incident Management database system


From: Mike Patterson <mike () snowcrash ca>
Date: Tue, 23 Apr 2013 17:17:32 -0400

Seconded. RTIR is a bit weird and seems a bit klunky/heavy when you first start out with it, but if you're dealing with more than a few dozen incidents (we number ... significantly more) then it really helps.

I've written some tools to ease reporting from RT+RTIR, they're on github if you get that far.

Mike

On 2013-04-23 10:57 AM, Tim Krabec wrote:
http://bestpractical.com/products.html


On Mon, Apr 22, 2013 at 11:00 PM, Dan Baxter <danthemanbaxter () gmail com>wrote:

My employer has been using a ancient Notes database to track security
incidents.  We are finally discussing getting rid of it.  I'm looking for
recommendations for replacements.  This should be able to track data for a
variety of security incidents, from a malware incident, to an investigation
of an employee for fraud.

I'm not looking for open source, necessarily, although that could be a
bonus.  Anyone have any recommendations?

Thanks in advance.


Dan Baxter
-------------------------------------------------
Quis custodiet ipsos custodes?

"A sword never kills anybody; it is a tool in the killers hands."-Lucius
Annaeus Seneca, c.4BC-65AD

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