GTT contact

[Brian Turnbow via NANOG <nanog () nanog org>]

Hello everyone,

Is there someone from GTT on list that can contact me in pvt?

For over a week we have been seeing loss and latency between Frankfurt and Milan as reported in outages by Lukas

https://puck.nether.net/pipermail/outages/2022-February/014230.html


After a week of TT updates  and escalation reporting over and over that we see loss and latency between Frankfurt and 
Milan every afternoon/evening
Sending mtrs, traces, showing them graphs  that show the issue twords us as well as other Italians ISPs....

Today their noc sends me pings done this morning saying all is ok and is asking me for the duplex and mtu setting on 
our transit port.

Terribly frustrating.

Thanks

Brian