Re: Xfi Advances Security (comcast)

[Jason Kuehl <jason.w.kuehl () gmail com>]

By default, the cable modems from Comcast have Xfi Advanced
security-enabled which is a layer 3 URL blocker.

We can access our URL via that IP fine, but the URL fails.

The fix we're telling users is to 1st allow to unblock the URL in the APP,
then disable the service. Which does fix the issue.

I'm trying to find out why Comcast why they did the block to start with and
how to white list.

On Fri, Sep 10, 2021 at 10:57 AM Chris Boyd <cboyd () gizmopartners com> wrote:

> > On Sep 10, 2021, at 9:31 AM, Jason Kuehl <jason.w.kuehl () gmail com>
> wrote:
> > For whatever reason Comcast Xfinity is blocking my VPN URL. I've started
> the process to unblock, and I'm trying to get a hold of their security team
> to resolve this. I've been bounced around all morning.
> > Does anyone have a contact at Comcast that can whitelist a URL or get me
> to a team that can understand what is going on for the block to happen?
>
> Why is Comcast blocking things? That seems like it’s out of scope for an
> ISP.
>
> —Chris



-- 
Sincerely,

Jason W Kuehl
Cell 920-419-8983
jason.w.kuehl () gmail com