nanog mailing list archives

Re: Disaster Recovery Process


From: Jared Mauch <jared () puck nether net>
Date: Tue, 5 Oct 2021 10:13:51 -0400



On Oct 5, 2021, at 10:05 AM, Karl Auer <kauer () biplane com au> wrote:

On Tue, 2021-10-05 at 08:50 -0400, Jared Mauch wrote:
A few reminders for people:
[excellent list snipped]

I'd add one "soft" list item:

- in your emergency plan, have one or two people nominated who are VERY
high up in the organisation. Their lines need to be open to the
decisionmakers in the emergency team(s). Their job is to put the fear
of a vengeful god into any idiot who tries to interfere with the
recovery process by e.g. demanding status reports at ten-minute
intervals.

At $dayjob we split the technical updates on a different bridge from the business updates.

There is a dedicated team to coordinate an entire thing, they can be low severity (risk) or high severity (whole 
business impacting).

They provide the timeline to next update and communicate what tasks are being done.  There’s even training on how to be 
a SME in the environment.  

Nothing is perfect but this runs very smooth at $dayjob

- Jared


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