Re: Famous operational issues

[Richard Golodner <rgolodner () infratection com>]

That was the one with the most severe imact for my company. Seven Frame 
Circuits (UUNET) and we all saw what an updtae can do

On 2/16/21 3:28 PM, Sean Donelan wrote:
> Since you said operational issues, instead of just outage...
>
> How about MCI Worldcom's 10-day operational disaster in 1999.
>
>
> http://www.cnn.com/TECH/computing/9908/23/network.nono.idg/
> How not to handle a network outage
>
> [...]
> MCI WorldCom issued an alert to its sales force, which was given the 
> option to deliver a notice to customers by e-mail, hand delivery or 
> telephone – or not at all. After a deafening silence from company 
> executives on the 10-day network outage, MCI WorldCom CEO Bernie 
> Ebbers finally took the podium to discuss the situation. How did he 
> explain the failure, and reassure customers that the network would not 
> suffer such a failure in the future? He didn't. Instead, he blamed 
> Lucent.
> [...]