Re: Verizon or Verizon Wireless contact

[Mike Hammett <nanog () ics-il net>]

https://puck.nether.net/mailman/listinfo/voiceops 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Jeff Shultz" <jeffshultz () sctcweb com> 
To: "North American Network Operators' Group" <nanog () nanog org> 
Sent: Thursday, November 5, 2020 2:26:25 PM 
Subject: Verizon or Verizon Wireless contact 


Looking for a contact with a clue at Verizon/Wireless who can help me with a problem, to wit, Verizon is blocking calls 
from our landline customers to one of their local wireless prefixes. We've got the error that the Verizon switch gives 
("Welcome to Verizon your call can not be completed as dialed. Announcement for switch 3 0 dash 2.) 


Any publicly available numbers or tech support just leads me in circles. I figure if I keep at it long enough, I'll 
collect the whole set of their toll free numbers... but I'd prefer not to. 


Thanks! 


-- 





Jeff Shultz 

Central Office Technician 
SCTC 
(503) 769-2125 
Go Big Ask for Gig 
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