Re: Tierpoint abuse contact

[Jay Farrell via NANOG <nanog () nanog org>]

On Wed, May 27, 2020 at 11:29 AM David Shaw <dshaw () jabberwocky com> wrote:

> Hi,
>
> I could really use some help reaching someone at Tierpoint for a spam
> problem coming from 216.27.63.177, 216.27.63.154, 216.27.63.196, and other
> addresses in that block.  I've sent countless emails to their abuse contact
> with no response, had daily calls with their NOC (very polite, but
> ultimately unable to do more than take a message).  It's been almost a
> month now, and while I don't like asking on NANOG, after emailing and
> calling for weeks, I'm out of other options.
>
> Any pointers would be very welcomed.
>
> David

Hi David,

I'm just a data center ops guy at Tierpoint, but I've forwarded your email
to someone who may be able to help. But did you also try abuse@ the domain
to which the rDNS resolves?