Re: COVID-19 vs. our Networks

[Ben Cannon <ben () 6by7 net>]

Oh they do, we just don’t like having to explain to our customers anything other than “we’ve fixed it before you 
called.”  I hate downtime.


-Ben Cannon
CEO 6x7 Networks & 6x7 Telecom, LLC 
ben () 6by7 net <mailto:ben () 6by7 net>




> On Mar 12, 2020, at 12:04 PM, Fletcher Kittredge <fkittred () gwi net> wrote:
>
>
> Ben;
>
> I am sure your SLA's have force majeure clauses. I mean, they must, right?
>
>
> On Thu, Mar 12, 2020 at 2:57 PM Ben Cannon <ben () 6by7 net <mailto:ben () 6by7 net>> wrote:
> We’ve already had 1 building delay us access pushing us into an SLA breach due to COVID-19 fuckups. I mean 
> “procedures".
> -Ben.
>
> -Ben Cannon
> CEO 6x7 Networks & 6x7 Telecom, LLC 
> ben () 6by7 net <mailto:ben () 6by7 net>
>
>
>
>
> > On Mar 12, 2020, at 10:22 AM, g () 1337 io <mailto:g () 1337 io> <lists () 1337 io <mailto:lists () 1337 io>> wrote:
> >
> > With talk of there being an involuntary statewide (WA) and then national quarantines (house arrest) for multiple 
> > weeks, has anyone put thought into the impacts of this on your networks if/when this comes to fruition? 
> >
> > We're already pushing the limits with telecommuters / those that are WFH, but I can only imagine what things will 
> > look like with everyone stuck at home for any duration of time.
>
>
>
> -- 
> Fletcher Kittredge
> GWI
> 207-602-1134
> www.gwi.net <http://www.gwi.net/>