CPE and bufferbloat

[Michael Thomas <mike () mtcc com>]

Given the new stresses of teleworking on the infrastructure, have 
providers been getting more calls about "the internetz are slow"? And if 
so, can you attribute any of it to bufferbloat?

Anecdotally, I once had to hunt down a problem where the network was 
slagged because a friend was downloading a big game and it took me like 
over an hour to figuring out what was going on. I got a new router and 
flashed openWRT and turned on the shaping and it went from really bad to 
pretty unnoticable. Most people are probably just going to contact the 
help desk. Of course anything in the upstream would have been even 
worse, which of course things like Zoom tickle heavily.

Mike