Re: [EXTERNAL]Need someone with clue @ Network Solutions.

[Matthew Crocker <matthew () corp crocker com>]

Thanks everyone who responded

It appears I should have been looking for clue in my own network.  Amazon hosts crocker.com and they have the glue 
records.  Apparently left over from when the domain was with Network Solutions.   I have tickets open with Amazon to 
get them removed/updated.

-Matt


From: NANOG <nanog-bounces+matthew=corp.crocker.com () nanog org> on behalf of Matthew Crocker <matthew () corp crocker 
com>
Date: Tuesday, December 15, 2020 at 11:43 AM
To: "nanog () nanog org" <nanog () nanog org>
Subject: [EXTERNAL]Need someone with clue @ Network Solutions.

CAUTION: This email originated from outside of Crocker. Do not click links or open attachments unless you recognize the 
sender and know the content is safe.

I need to get Network Solutions to remove glue records for hosts in my domain.   My domain isn’t registered with 
Network Solutions and they refuse to speak with me as I’m not a customer.

I’ve had my customer attempt to update their domain through Network Solutions but the only thing they can change is the 
NS record, not the underlying host glue record.   I don’t think the glue records even need to exist as they are 
published by my domain already.

Does anyone have any contacts at Network Solutions that can help?

Example:


dig <MY_CUSTOMER>.com NS @i.gtld-servers.net.



; <<>> DiG 9.10.6 <<>> <MY_CUSTOMER>.com NS @i.gtld-servers.net.

;; global options: +cmd

;; Got answer:

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24593

;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 3

;; WARNING: recursion requested but not available



;; OPT PSEUDOSECTION:

; EDNS: version: 0, flags:; udp: 4096

;; QUESTION SECTION:

;<MY_CUSTOMER>.com.                IN     NS



;; AUTHORITY SECTION:

<MY_CUSTOMER>.com.          172800 IN     NS     dns-auth4.crocker.com.

<MY_CUSTOMER>.com.          172800 IN     NS     dns-auth3.crocker.com.



;; ADDITIONAL SECTION:

dns-auth4.crocker.com.      172800 IN     A      66.59.48.95

dns-auth3.crocker.com.      172800 IN     A      66.59.48.94



;; Query time: 73 msec

;; SERVER: 192.43.172.30#53(192.43.172.30)

;; WHEN: Tue Dec 15 11:34:41 EST 2020

;; MSG SIZE  rcvd: 124


The correct servers are:


dns-auth3.crocker.com.      299    IN     A      66.59.61.10

dns-auth4.crocker.com.      299    IN     A      66.59.61.194