nanog mailing list archives

Re: Constant Abuse Reports / Borderline Spamming from RiskIQ


From: William Herrin <bill () herrin us>
Date: Mon, 13 Apr 2020 13:54:45 -0700

On Mon, Apr 13, 2020 at 10:45 AM Kushal R. <kushal.r () h4g co> wrote:
All abuse reports that we receive are dealt within 48 business
hours. As far as that tweet is concerned, it’s pending for 16 days
because they have been blocked from sending us any emails

Hi Kushal,

I would venture a guess that's why they've escalated to calling you
out on Twitter.

Don't shoot the messenger. However irritating they may be, if they
reported a real problem (as it appears they did) it's strongly in your
interest to fix it.

Regards.
Bill Herrin


-- 
William Herrin
bill () herrin us
https://bill.herrin.us/


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