Re: Constant Abuse Reports / Borderline Spamming from RiskIQ

[William Herrin <bill () herrin us>]

On Mon, Apr 13, 2020 at 7:25 AM Kushal R. <kushal.r () h4g co> wrote:
> The problem isn’t the abuse reports themselves but the way they send them. We receive copies of the report, on our 
> sales, billing, TECH-POCs and almost everything other email address of ours that is available publicly. It doesn’t 
> end there, they even online on our website and start using our support live chat and as recently as tomorrow they I 
> see that they have now started using Twitter (@riskiq_irt) to do the same.

Hi Kushal,

It seems like they've escalated to "name and shame." I notice that the
site they complained about on their Twitter feed on April 6 is still
alive on your infrastructure at 103.83.192.6 right now. Perhaps your
abuse management practices could be improved.

Regards,
Bill Herrin

-- 
William Herrin
bill () herrin us
https://bill.herrin.us/