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Re: Spectrum (Charter) Fragmented UDP


From: Dovid Bender <dovid () telecurve com>
Date: Wed, 2 Oct 2019 10:05:08 -0400

Wait till STIR/SHAKEN is enabled. Were going to see real quickly who isn't
handling fragmentation correctly.......


On Wed, Oct 2, 2019 at 8:34 AM Saku Ytti <saku () ytti fi> wrote:

Hey Phil,

At some point over night on 30th September (i.e. the night going into
1st October), we saw a number of Spectrum (Charter) customers stop handling
fragmented UDP packets. This has manifested itself in such that the phones
of affected customers are no longer receiving UDP SIP INVITE packets which
exceed whatever their WAN side MTU is. We've so far had 6 customers report
the issue - we can see that the last call on 30th September worked and the
first and subsequent calls on 1st October failed.

Is anyone aware of an update to CPE devices pushed out that night which
may have broken their ability to handle IP fragmentation?

I don't know anything specific to this case, but you'd serve your best
interest to send small enough packets that do not need fragmentation,
particularly in the backbone. Even devices often considered SP
quality, such as ASR9k, fragment in the linecard CPU, giving very poor
service quality compared to sending two packets not fragmented.

While we can say this should just work, the reality is, it's not very
reliably true and I would not build product or business on the
assumption that it works well.
--
  ++ytti


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