Re: Disney+ Geolocation issues

[Michael Crapse <michael () wi-fiber io>]

I sent an email there too, I think that this should be very apparent by
now, but IPv6 support by disney(using AWS) would obviate this issue.
Imagine if a multibillion dollar company can't implement ipv6, what hope do
the smaller ones have? /s


On Tue, 12 Nov 2019 at 20:37, Aden Dragulescu <aden () fiberdrop net> wrote:

> Try netadmin () disneystreaming com. Was on their whois.
>
> --
> *Aden Dragulescu*
> fiberdrop, LLC
> aden () fiberdrop net
>
>
> On Tue, Nov 12, 2019 at 10:27 PM Michael Crapse <michael () wi-fiber io>
> wrote:
>
> > There has been a continued flurry of trouble tickets from our eyeballs. I
> > did find a contact  cloud () disneystreaming com that i have reached out to
> > in hope that they can hear our pleas.
> >
> > On Tue, 12 Nov 2019 at 16:53, Cassidy B. Larson <alandaluz () gmail com>
> > wrote:
> >
> > > We're seeing the same thing.  Actually we saw it during pre-signup.
> > > Reached out to Disney+ weeks ago as well, with no response.  Now it's
> > > launched, our support lines are flooded with people unable to give Disney
> > > all their moneys.    We finally got through to Disney+ support after 2.5hrs
> > > on hold to supply them the error code, IP address, and zip code.. we'll see
> > > if it's passed to the right folks.
> > >
> > > On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <michael () wi-fiber io>
> > > wrote:
> > >
> > > > Myself and a few other ISPs are having our eyeballs complain about
> > > > disney+ saying that they're on a VPN. Does anyone have any idea, or who to
> > > > contact regarding this issue?
> > > > This is most likely improper geolocation databases. Anyone have an idea
> > > > who they use?
> > > >
> > > > Mike