Re: Should Netflix and Hulu give you emergency alerts?

[Scott Fisher <sfisher () cymru com>]

It would be nice if someone from the E911 space could add their 2cents
on this. Anyone from Intrado/West-Corp on the list?

Thanks,
Scott

On 3/11/19 1:53 PM, Sean Donelan wrote:
> On Mon, 11 Mar 2019, William Herrin wrote:
> > My cell phone woke me up in the middle of the night during a recent
> > landline
> > outage because the county felt the need to let me know that I wouldn't be
> > able to call 911 if, you know, I happened to need to call 911. Thanks
> > guys.
> > Thanks a lot. And I can't block their messages. That's a problem.
>
> 1. VOIP, telcos and network operators have recurring 9-1-1 issues. 
> There has been multiple, multi-state 9-1-1 outages in the last few
> years. VOIP, telcos and network operators don't seem to have coherent
> plans how to handle multi-state 9-1-1 outages.  Don't worry, the FCC has
> their "best people" looking into it, again.
>
> 2. Because that was something "that will never happen," there was no
> plan how to alert cellular subscribers.  In fact, the "TOE," Telephone
> Outage Emergency code for 9-1-1 outages is blocked from WEA cell phones.
>
> 3. Since there is no multi-state plan and the official emergency alert
> code, TOE, is blocked from WEA; county emergency managers overrode the
> emergency alert system and used the "extreme alert" message instead.
>
> Can you spot the multiple planning and operating flaws?
>
> =======================
>
> In the U.S., you can always block all state/local emergency alerts,
> including "extreme alerts," on your cell phone. The downside is that
> opts-out of *ALL* state, local, weather, etc. emergency alerts, except
> national/presidential emergencies.
>
> Canada doesn't allow opting out of emergency alerts by cellular
> subscribers.
>
> I proposed to the FCC a less severe alert settings for informational
> advisories, which wouldn't set off the WEA alarm on your cell phone. But
> the message would appear, semi-unobtrusively.
>
> BTW, it would make more sense for VOIP and Telco 9-1-1 operators to have
> a plan to notify people at the time they dial 9-1-1 it isn't working.
> But since 9-1-1 "never fails," they don't seem to want to have a plan.