Re: verizon wifi calling stopped working

[Josh Luthman <josh () imaginenetworksllc com>]

The box with NAT would be the only thing that hangs onto sessions -
everything expires at 24 hours, so that would be gone through the weekend
(and some work weeks).

I would think it's failing to dial when I lose VZW or doesn't think it
needs to and a reboot of the phone forces it to.  The phone may have an
IPsec tunnel lingering, I suppose.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Thu, Oct 18, 2018 at 11:41 AM, Brielle Bruns <bruns () 2mbit com> wrote:

> IIRC, the Wifi calling stuff works over IPSec from the devices back to a
> concentrator device.
>
> Are you able to look on your network firewall/router/nat device and see if
> you have lingering IPSec sessions hung open, or if there's a network ALG
> that might be playing a part?
>
> I used to have issues like this with T-Mobile and UMA.
>
>
>
> On 10/18/2018 9:28 AM, Josh Luthman wrote:
>
> > If someone from Verizon Wireless specifically for WiFi calling could
> > reach out to me to fix our devices I would appreciate it.  The WiFi calling
> > works just fine when we reboot in the office, but it will never reconnect
> > (ie we leave the office, get 4G, come back).  I've opened 3-4 tickets with
> > no resolution.
> >
> >
> > Josh Luthman
> > Office: 937-552-2340
> > Direct: 937-552-2343
> > 1100 Wayne St
> > Suite 1337
> > Troy, OH 45373
> >
> > On Wed, Oct 17, 2018 at 1:13 PM, Sean Heskett <afmug () zirkel us <mailto:
> > afmug () zirkel us>> wrote:
> >
> >     Hello,
> >
> >     Is anyone from verizon wireless on here.  clients across our network
> >     started complaining 2 weeks ago that wifi calling stopped working.
> >       below are some pings at traceroutes to wo.vzwwo.com
> >     <http://wo.vzwwo.com> which fail.  the first set is with our normal
> >     DNS servers and the second set is using 8.8.8.8
> >
> >     Thanks,
> >
> >     *Sean Heskett*
> >     *
> >     *
> >     *ZIRKEL Wireless *
> >     */High-Speed Internet/ for NW Colorado*
> >     970-871-8500 x100 - Office
> >     970-846-8065 - mobile
> >     866-903-4628 - Fax
> >     Website <http://www.zirkelwireless.com/> | Facebook
> >     <http://www.facebook.com/zirkelwireless>
> >
> >
> >     MBP-Sean:~ sean$ ping wo.vzwwo.com <http://wo.vzwwo.com>
> >
> >     PING wo.vzwwo.com <http://wo.vzwwo.com> (141.207.177.233): 56 data
> > bytes
> >
> >     Request timeout for icmp_seq 0
> >
> >     Request timeout for icmp_seq 1
> >
> >     Request timeout for icmp_seq 2
> >
> >     Request timeout for icmp_seq 3
> >
> >     ^C
> >
> >     --- wo.vzwwo.com <http://wo.vzwwo.com> ping statistics ---
> >
> >     5 packets transmitted, 0 packets received, 100.0% packet loss
> >
> >     MBP-Sean:~ sean$ traceroute wo.vzwwo.com <http://wo.vzwwo.com>
> >
> >     traceroute: Warning: wo.vzwwo.com <http://wo.vzwwo.com> has multiple
> >     addresses; using 141.207.177.233
> >
> >     traceroute to wo.vzwwo.com <http://wo.vzwwo.com> (141.207.177.233),
> >     64 hops max, 52 byte packets
> >
> >       1  192.168.12.1 (192.168.12.1)  0.810 ms  0.586 ms  0.571 ms
> >
> >       2 rtr-edge-rht.zirkelwireless.com
> >     <http://rtr-edge-rht.zirkelwireless.com> (65.117.208.1)  1.547 ms
> >  1.640 ms  1.550 ms
> >
> >       3 65-117-210-178.zirkelwireless.com
> >     <http://65-117-210-178.zirkelwireless.com> (65.117.210.178)  2.494
> >     ms  2.412 ms  2.249 ms
> >
> >       4 72-55-193-5.mammothnetworks.com
> >     <http://72-55-193-5.mammothnetworks.com> (72.55.193.5)  5.149 ms
> >  6.783 ms  5.540 ms
> >
> >       5 be5274.rcr21.b006467-6.den01.atlas.cogentco.com
> >     <http://be5274.rcr21.b006467-6.den01.atlas.cogentco.com>
> >     (38.140.187.145)  5.996 ms  5.880 ms  5.756 ms
> >
> >       6 be3414.ccr21.den01.atlas.cogentco.com
> >     <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205)  6.072
> > ms
> >
> >     be3415.ccr22.den01.atlas.cogentco.com
> >     <http://be3415.ccr22.den01.atlas.cogentco.com> (154.54.30.241)
> > 6.252 ms
> >
> >     be3414.ccr21.den01.atlas.cogentco.com
> >     <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205)  6.203
> > ms
> >
> >       7 be3035.ccr21.mci01.atlas.cogentco.com
> >     <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90)  17.542
> > ms
> >
> >     be3036.ccr22.mci01.atlas.cogentco.com
> >     <http://be3036.ccr22.mci01.atlas.cogentco.com> (154.54.31.90)
> > 17.646 ms
> >
> >     be3035.ccr21.mci01.atlas.cogentco.com
> >     <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90)  17.038
> > ms
> >
> >       8 be2433.ccr32.dfw01.atlas.cogentco.com
> >     <http://be2433.ccr32.dfw01.atlas.cogentco.com> (154.54.3.213)
> >  27.259 ms  27.265 ms
> >
> >     be2432.ccr31.dfw01.atlas.cogentco.com
> >     <http://be2432.ccr31.dfw01.atlas.cogentco.com> (154.54.3.133)
> > 27.198 ms
> >
> >       9 be2764.ccr41.dfw03.atlas.cogentco.com
> >     <http://be2764.ccr41.dfw03.atlas.cogentco.com> (154.54.47.214)
> >  28.024 ms
> >
> >     be2763.ccr41.dfw03.atlas.cogentco.com
> >     <http://be2763.ccr41.dfw03.atlas.cogentco.com> (154.54.28.74)
> >  27.870 ms  27.955 ms
> >
> >     10 verizon.dfw03.atlas.cogentco.com
> >     <http://verizon.dfw03.atlas.cogentco.com> (154.54.12.206)  27.478
> >     ms  48.841 ms  40.085 ms
> >
> >     11 0.et-10-1-0.gw8.chi13.alter.net
> >     <http://0.et-10-1-0.gw8.chi13.alter.net> (140.222.236.209)  40.159 ms
> >
> >     0.et-11-3-0.gw8.chi13.alter.net
> >     <http://0.et-11-3-0.gw8.chi13.alter.net> (140.222.231.217)  39.879 ms
> >
> >     0.et-10-1-0.gw8.chi13.alter.net
> >     <http://0.et-10-1-0.gw8.chi13.alter.net> (140.222.236.209)  40.217 ms
> >
> >     12  * * *
> >
> >     ^C
> >
> >     MBP-Sean:~ sean$ ping wo.vzwwo.com <http://wo.vzwwo.com>
> >
> >     PING wo.vzwwo.com <http://wo.vzwwo.com> (141.207.193.233): 56 data
> > bytes
> >
> >     Request timeout for icmp_seq 0
> >
> >     Request timeout for icmp_seq 1
> >
> >     Request timeout for icmp_seq 2
> >
> >     ^C
> >
> >     --- wo.vzwwo.com <http://wo.vzwwo.com> ping statistics ---
> >
> >     4 packets transmitted, 0 packets received, 100.0% packet loss
> >
> >     MBP-Sean:~ sean$ traceroute wo.vzwwo.com <http://wo.vzwwo.com>
> >
> >     traceroute: Warning: wo.vzwwo.com <http://wo.vzwwo.com> has multiple
> >     addresses; using 141.207.193.233
> >
> >     traceroute to wo.vzwwo.com <http://wo.vzwwo.com> (141.207.193.233),
> >     64 hops max, 52 byte packets
> >
> >       1  192.168.12.1 (192.168.12.1)  0.896 ms  0.593 ms  0.583 ms
> >
> >       2 rtr-edge-rht.zirkelwireless.com
> >     <http://rtr-edge-rht.zirkelwireless.com> (65.117.208.1)  1.453 ms
> >  1.312 ms  1.181 ms
> >
> >       3 65-117-210-178.zirkelwireless.com
> >     <http://65-117-210-178.zirkelwireless.com> (65.117.210.178)  2.446
> >     ms  2.061 ms  2.237 ms
> >
> >       4 72-55-193-5.mammothnetworks.com
> >     <http://72-55-193-5.mammothnetworks.com> (72.55.193.5)  5.152 ms
> >  5.121 ms  5.124 ms
> >
> >       5 be5274.rcr21.b006467-6.den01.atlas.cogentco.com
> >     <http://be5274.rcr21.b006467-6.den01.atlas.cogentco.com>
> >     (38.140.187.145)  5.716 ms  5.748 ms  5.506 ms
> >
> >       6 be3414.ccr21.den01.atlas.cogentco.com
> >     <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205)  5.919
> > ms
> >
> >     be3415.ccr22.den01.atlas.cogentco.com
> >     <http://be3415.ccr22.den01.atlas.cogentco.com> (154.54.30.241)
> > 6.004 ms
> >
> >     be3414.ccr21.den01.atlas.cogentco.com
> >     <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205)  7.184
> > ms
> >
> >       7 be3035.ccr21.mci01.atlas.cogentco.com
> >     <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90)  17.233
> > ms
> >
> >     be3036.ccr22.mci01.atlas.cogentco.com
> >     <http://be3036.ccr22.mci01.atlas.cogentco.com> (154.54.31.90)
> > 17.397 ms
> >
> >     be3035.ccr21.mci01.atlas.cogentco.com
> >     <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90)  17.859
> > ms
> >
> >       8 be2433.ccr32.dfw01.atlas.cogentco.com
> >     <http://be2433.ccr32.dfw01.atlas.cogentco.com> (154.54.3.213)
> >  27.428 ms  27.476 ms
> >
> >     be2432.ccr31.dfw01.atlas.cogentco.com
> >     <http://be2432.ccr31.dfw01.atlas.cogentco.com> (154.54.3.133)
> > 27.606 ms
> >
> >       9 be2764.ccr41.dfw03.atlas.cogentco.com
> >     <http://be2764.ccr41.dfw03.atlas.cogentco.com> (154.54.47.214)
> >  28.129 ms
> >
> >     be2763.ccr41.dfw03.atlas.cogentco.com
> >     <http://be2763.ccr41.dfw03.atlas.cogentco.com> (154.54.28.74)
> >  28.009 ms  27.497 ms
> >
> >     10 verizon.dfw03.atlas.cogentco.com
> >     <http://verizon.dfw03.atlas.cogentco.com> (154.54.12.206)  27.402
> >     ms  27.451 ms  27.445 ms
> >
> >     11 0.et-11-3-0.gw10.dfw7.alter.net
> >     <http://0.et-11-3-0.gw10.dfw7.alter.net> (140.222.228.115)  29.849
> >     ms  29.039 ms
> >
> >     0.et-10-1-0.gw10.dfw7.alter.net
> >     <http://0.et-10-1-0.gw10.dfw7.alter.net> (140.222.0.113)  29.132 ms
> >
> >     ^C
> >
> >     MBP-Sean:~ sean$
>
> --
> Brielle Bruns
> The Summit Open Source Development Group
> http://www.sosdg.org    /     http://www.ahbl.org