Re: Proving Gig Speed

[Dan White <dwhite () olp net>]

We've found that running windows in safe mode produces better results with
Ookla. And MACs usually do better as well. We've gotten >900mb/s with those
two approaches.

On 07/16/18 17:58 +0000, Chris Gross wrote:
> I'm curious what people here have found as a good standard for providing solid speedtest results to customers. All our techs have Dell 
> laptops of various models, but we always hit 100% CPU when doing a Ookla speedtest for a server we have on site. So then if you have a customer 
> paying for 600M or 1000M symmetric, they get mad and demand you prove it's full speed. At that point we have to roll out different people 
> with JDSU's to test and prove it's functional where a Ookla result would substitute fine if we didn't have crummy laptops 
> possibly. Even though from what I can see on some google results, we exceed the standards several providers call for.
>
> Most of these complaints come from the typical "power" internet user of course that never actually uses more than 50M 
> sustained paying for a residential connection, so running a circuit test on each turn up is uncalled for.
>
> Anyone have any suggestions of the requirements (CPU/RAM/etc) for a laptop that can actually do symmetric gig, a rugged 
> small inexpensive device we can roll with instead to prove, or any other weird solution involving ritual sacrifice that 
> isn't too offensive to the eyes?