Re: Courses/Trainings for NOC leaders

[Suresh Ramasubramanian <ops.lists () gmail com>]

These books.

https://www.amazon.com/UNIX-Linux-System-Administration-Handbook/dp/0131480057

https://www.amazon.com/Practice-System-Network-Administration-Enterprise/dp/0321919165/
https://www.amazon.com/Practice-Cloud-System-Administration-Practices/dp/032194318X/
https://www.amazon.com/Time-Management-System-Administrators-Working/dp/0596007833/

Lots of SAGE workshops too, but these distil them quite well indeed.

--srs

On 09/01/18, 3:45 PM, "NANOG on behalf of Ramy Hashish" <nanog-bounces () nanog org on behalf of ramy.ihashish () 
gmail com> wrote:

    Hello there,
    
    I am looking for recommendations -preferably based on experience- for
    training/workshops for NOC engineers that have made significant difference
    in root cause analysis, analytical thinking, troubleshooting skills and
    problem solving skills.
    
    Thanks,
    
    Ramy