Re: Email to text - vtext.com blacklisting ip

[Josh Luthman <josh () imaginenetworksllc com>]

Just a heads up to everyone with these suggestions, Mike is complaining the
thought of using a paid service for a "critical" function to be a waste of
bandwidth.  He will then block your email address.

Just thought I'd save everyone's time from trying to help him.  He is only
concerned about fixing the free service and not a solution to the problem.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Aug 17, 2016 10:48 AM, "Scott Fisher" <littlefishguy () gmail com> wrote:

> This subject pops up every 6 months and it's a problem that can be solved
> 100 ways. One way we did it at Team Cymru was install a foxbox sms gateway
> in our datacenter. It was a pain to get working, (mainly due to some
> miscommunication with the Italian support team), but one we got past a few
> problems it works flawlessly for all alerts. If alerts are unack'd for a
> specific amount of time, escalation alerts go out via email-to-sms AND SMS
> to a broader group to ensure someone gets the message.
>
> Thanks,
> Scott
>
> On Wed, Aug 17, 2016 at 5:31 AM, Dovid Bender <dovid () telecurve com> wrote:
>
> > We use Zang.io and are very happy. Be careful when using long codes (10
> > digit numbers) as if you send too many messages out in a day (500+) the
> > larger carriers such as Verizon will start blocking you. As Jeff
> mentioned
> > if your monitoring tool is onsite and the internet goes down then it's
> > worthless. In our case it's in another DC so if everything goes down we
> > still get alerts. You can also try twilio and telnyx.
> >
> >
> > On Tue, Aug 16, 2016 at 7:33 PM, Sam Norris <Sam () sandiegobroadband com>
> > wrote:
> >
> > > Same boat...  We are sending messages to PHONENUMBER () vtext com and
> > getting
> > > bouncebacks or lost items.  I assume its because some limits are now
> > being
> > > put
> > > into place.  We are a Verizon subscriber so I am paying, it is not a
> free
> > > service.  But .... I am totally up for paid services if you can
> recommend
> > > some
> > > that will reliably get us texts to our verizon phones.
> > >
> > > Sam
> > >
> > >
> > > > -----Original Message-----
> > > > From: NANOG [mailto:nanog-bounces () nanog org] On Behalf Of Ryan,
> > Spencer
> > > > Sent: Tuesday, August 16, 2016 4:17 PM
> > > > To: Josh Luthman; Mike
> > > > Cc: NANOG list
> > > > Subject: RE: Email to text - vtext.com blacklisting ip
> > > >
> > > > I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on  the
> > free
> > > service
> > > > for anything critical is asking for trouble.
> > > >
> > > >
> > > >
> > > > Sent from my Verizon, Samsung Galaxy smartphone
> > > >
> > > >
> > > > -------- Original message --------
> > > > From: Josh Luthman <josh () imaginenetworksllc com>
> > > > Date: 8/16/16 6:09 PM (GMT-05:00)
> > > > To: Mike <mike-nanog () tiedyenetworks com>
> > > > Cc: NANOG list <nanog () nanog org>
> > > > Subject: Re: Email to text - vtext.com blacklisting ip
> > > >
> > > > If it's critical I'd suggest a service than can depended on...
> > > >
> > > > Josh Luthman
> > > > Office: 937-552-2340
> > > > Direct: 937-552-2343
> > > > 1100 Wayne St
> > > > Suite 1337
> > > > Troy, OH 45373
> > > >
> > > > On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog () tiedyenetworks com>
> wrote:
> > > > > Hi,
> > > > >
> > > > >
> > > > >     I have a server that monitors my network and issues text
> messages
> > > if
> > > > > there are events of note that require human intervention. There is
> > some
> > > > > process filtering that ensures it also is not able to issue more
> > than 1
> > > > > alert maximum per 5 minutes, to ensure it doesn't flood pagers with
> > > > > messages all screaming the sky is falling when things are not going
> > > well.
> > > > > Recently however, this server is no longer able to deliver messages
> > to
> > > > > vtext.com - it gets nothing but 554 errors:
> > > > >
> > > > >
> > > > > telnet 69.78.67.53 25
> > > > > Trying 69.78.67.53...
> > > > > Connected to 69.78.67.53.
> > > > > Escape character is '^]'.
> > > > > 554 txslspamp10.vtext.com
> > > > > Connection closed by foreign host.
> > > > >
> > > > > Granted on some days during challenging times it can send 30 or 40
> > > > > messages before we get to it and get it squelched / silenced, but
> > it's
> > > > > otherwise reasonably well behaved IMHO and I don't think we are any
> > > heavy
> > > > > volume sender. So I am trying to figure out why it's blacklisted
> then
> > > and
> > > > > am rolling snake eyes.  If anyone who is an admin for verizon or
> who
> > > has
> > > > > any insight to share I'd certainly appreciate it. Email to text is
> a
> > > > > critical function we depend on.
> > > > >
> > > > >
> > > > > Thank you.
>
>
>
> --
> Scott