nanog mailing list archives

Re: Is anyone working on an RFC for standardized maintenance notifications


From: James Bensley <jwbensley () gmail com>
Date: Fri, 22 May 2015 13:29:46 +0100

On 12 May 2015 at 16:19, Robert Drake <rdrake () direcpath com> wrote:
Like the "Automated Copyright Notice System" (http://www.acns.net/spec.html)
except I don't think they went through any official standards body besides
their own MPAA, or whatever.

I get circuits from several vendors and get maintenance notifications from
them all the time.  Each has a different format and each supplies different
details for their maintenance.  Most of the time there are core things that
everyone wants and it would be nice if it were automatically readable so
automation could be performed (i.e., our NOC gets the email into our
ticketing system. It is recognized as being part of an existing maintenance
due to maintenance id# (or new, whatever) and fields are automatically
populated or updated accordingly.

If you're uncomfortable with the phrase "automatically populated
accordingly" for security reasons then you can replace that with "NOC
technician verifies all fields are correct and hits update ticket." or
whatever.

The main fields I think you would need:

1.  Company Name
2.  Maintenance ID
3.  Start Date
4.  Expected length
5.  Circuits impacted (if known or applicable)
6.  Description/Scope of Work (free form)
7.  Ticket Number
8.  Contact



I'm behind you although this would be a BCOP and not an RFC really.

Check out:

http://bcop.nanog.org/index.php/Main_Page

and

http://www.internetsociety.org/deploy360/projects/bcop/


Cheers,
James.


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