Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

["Bob Evans" <bob () FiberInternetCenter com>]

This is very helpful information.
We will be implementing these steps.
Thank You
Bob Evans
CTO




> On 6/19/15 12:26 PM, charles () thefnf org wrote:
> > <snipped comments about much cpe sadness>
> >
> > > These two issues alone have caused me major issues with the devices
> > > randomly being unable to get new configurations or download firmware
> > > updates.
> >
> > Question. Once they have connected and are "happy", do they drop off (re
> > provision) like Bob is mentioning?
> > I'm still not entirely sure what is meant by "re provision". I've not
> > seen it answered in the thread.
>
>
> Reprovisioning with Unifi happens any time you make a configuration
> change.  The next time the device does it's check-in (don't remember how
> often it checks in, but its at least once a min), the UAP will get a
> copy of its updated configuration, load it, then activate the changes
> (and reboot if necessary).
>
> If the device never goes out of provisioning state, then it hasn't
> managed to pull its configuration or firmware properly and will likely
> keep trying.
>
> When the device is having complete connection issues, it will show up as
> Disconnected rather then Provisioning in the controller.
>
> Useful thing I've done - when a device is randomly having issues with
> provisioning, I'll setup the remote syslog option in the config, and
> have it remote log to my controller's syslog.  Usually, it will dump
> exactly the reason why its failing the provision to syslog, making it
> easier to diagnose.
>
>
> > > I'm the head mod for /r/Ubiquiti, so feel free to bounce things off of
> > > me privately with your Unifi setup,
> >
> > Didn't know that sub reddit existed. Awesome.
>
> Its not as busy as the forums, but there's sometimes good info there.
> There's also the IRC channel as well, which has a mix of users and some
> Ubnt employees.
>
>
> --
> Brielle Bruns
> The Summit Open Source Development Group
> http://www.sosdg.org    /     http://www.ahbl.org