nanog mailing list archives

Re: Need abuse/postmaster contact for AT&T


From: Pete Hanson <oregon.wolfy () gmail com>
Date: Fri, 30 Jan 2015 01:50:20 +0000 (UTC)

Matthew Black <Matthew.Black <at> csulb.edu> writes:


Our university just received notice from AT&T that our e-mail is being
blocked without much explanation.
As all universities send e-mail to the students and employees, it is
impossible to tell what triggered
AT&T's actions.

Does anyone have an AT&T contact? If you are from AT&T, please contact me
off-line.

Thanks.

matthew black
e-mail postmaster
california state university, long beach


-----Original Message-----
From: test_reply <at> att.net [mailto:test_reply <at> att.net] 
Sent: Wednesday, January 28, 2015 4:58 PM
Subject: Blocked Email Notification

Dear Postmaster:

We are writing to let you know that we are blocking messages addressed to
one of our customers at the domain
att.net by one of your customers at domain csulb.edu. The stream of
messages coming from your system
appears to consist mostly of unwanted commercial e-mail (UCE, or "spam").
To protect our system and to
ensure that it operates well for all of our customers, we have decided to
block all messages originating
from your system.

Please consult your logs to see what might be causing this situation and
how it can be fixed. Then visit
http://rbl.att.net/block_inquiry.html to request a removal of the block.
Most requests for removal
are honored within two days.

The specific error message received by your customer was:
550 Error - Blocked for abuse. See http://att.net/blocks

Thank you for your assistance in helping our respective customers communicate.

Best regards,

The AT&T Mail Team.





I'm seeing the same blockage on the site that I run, including those servers
that never send email. I suspect that are using the AHBL DNSBL which
recently shutdown and started responding with positives to all lookups.







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