Re: Comcast New England dropped for 5-15 min? Anyone

[Andrey Khomyakov <khomyakov.andrey () gmail com>]

It wasn't intended to start troubleshooting end user's internet. It was
more to know what is up when my customer hold queue goes up to a couple of
thousand calls on hold and my monitoring system lights up like a christmas
tree.


--Andrey

On Wed, Feb 11, 2015 at 9:12 AM, Bob Evans <bob () fiberinternetcenter com>
wrote:

> Since, we reduced ourselves to the level of troubleshooting consumer home
> access on a cable network. I can let you know that this happens to me at
> home, in silicon valley area of California routinely several times a week.
> In fact, so much that I have ATT, Comcast and Verizon hot spot for the
> rare event it happens to the first two at the same time. I simply flip
> between access points. The only thing I found worth the time it to test
> from home is to the destination points where our network has sessions with
> ATT, Comcast, etc.. With more than one consumer provider at here at home,
> it have happens often enough and it becomes clear that it's rarely worth
> the effort to troubleshoot from a consumer end point, unless of course if
> you work for them.
>
> Thank You
> Bob Evans
> CTO
>
>
>
>
> > Hey, anyone had problems just now? My team and I at homes lost internet
> > access for about 10 min. I also had many sites drop off. Still digging,
> > but
> > maybe trouble upstream? I'm in 50.133.128.0/17 at home.
> >
> > --Andrey