Re: Google Apps for ISPs -- Lingering fallout

[Gary Greene <ggreene () minervanetworks com>]

You’ll need to escalate this with Google. If the front-end support team cannot help, move up the chain as far as you 
can. It should eventually reach the PM that worked on the turn-down of that service and get some action.

--
Gary L. Greene, Jr.
Sr. Systems Administrator
IT Operations
Minerva Networks, Inc.
Cell: +1 (650) 704-6633




> On Aug 18, 2015, at 10:39 AM, Shawn L <shawnl () up net> wrote:
>
>
> I know there are others on this list who used Google Apps for ISPs and recently migrated off (as the service was 
> discontinued).
>
> We have had several cases where the user had a YouTube channel or Picasa photo albums, etc. that they created with 
> their Google Apps for ISPs credentials.  Now that the service is gone, those channels and albums still exist but the 
> users are unable to login to them or manage them in any way because it tells them that their account has been 
> disabled.
>
> Of course, Google had been un-responsive to all of our (and the customer's) inquiries about how to fix this.
>
> Has anyone else run into this and found a way around it?
>
> thanks
>
>
> Shawn