Re: Bright House IMAP highwater warning real?

[Edwin Mallette <edwin.mallette () gmail com>]

Yeah, so not a Bright House Networks email administrator but I am
affiliated with Bright House Networks.  I have forwarded the thread to our
email administration team.

Cheers!

Ed

> On 8/2/15, 3:53 PM, "NANOG on behalf of Jay Ashworth"
> <nanog-bounces () nanog org on behalf of jra () baylink com> wrote:
>
> > I think the body text of the message should identify it as coming from
> > the Bright House email system? I think it should be written in standard
> > USAdian English, which that is decidedly not.
> >
> > Or perhaps the problem is that that subject line was supposed to be
> > parameterized, and the number of bytes is missing for some reason. But in
> > any event that is a common message to spoof, and the more bits of
> > identity that are in it the harder it is to do so. That message format
> > has almost zero bit of provider-identifiable data.
> >
> > """
> > Your Bright House Networks IMAP email storage for user () domain com is at
> > 490MB, approaching your quota of 500MB.
> >
> > IMAP email permits you to access all your mail folders by storing them on
> > the mail server, but because of this, all mail in your folders
> > contributes to your storage limit.
> >
> > You can delete messages to reduce your storage, or move them to your PC.
> > If you delete them, or have already deleted them, you usually must
> > 'compact' each folder to reclaim the extra space.
> >
> > Alternatively, you can contact Customer Care to see about having your
> > quota increased.
> > """
> >
> > Cheers,
> > -- jra
> >
> > On August 2, 2015 3:44:35 PM EDT, Frank Bulk <frnkblk () iname com> wrote:
> > > What do you think their message should say?  We struggled over this,
> > > too, and settled on some soft language, included information on how to
> > > purchase more storage, and also provided our email address and phone
> > > numbers.
> > >
> > > Frank
> > >
> > > -----Original Message-----
> > > From: NANOG [mailto:nanog-bounces () nanog org] On Behalf Of Jay Ashworth
> > > Sent: Sunday, August 02, 2015 1:55 PM
> > > To: nanog () nanog org
> > > Subject: Bright House IMAP highwater warning real?
> > >
> > > Any brighthouse email admins on the list? My sister got the following
> > > high water warning message, with the included headers which, since they
> > > appear to include no Received: headers, look like they actually came
> > > from brighthouse's email cluster.
> > >
> > > If this is a real Bright House warning message, somebody should be
> > > flogged. Teaching people which messages is to believe is hard enough...
> > >
> > > Cheers,
> > > -- jra
> > >
> > >
> > > -------- Original Message --------
> > > Subject: Re: Fwd: ATTENTION: High Water Mark Notification, bytes in the
> > > mailbox!
> > >
> > > I lied. The header to yours - which I finally found - is nice and long.
> > > the header on this one is
> > >
> > > Return-Path: <>
> > > From: admin
> > > Subject: ATTENTION: High Water Mark Notification, bytes in the mailbox!
> > > Date: Sun, 2 Aug 2015 06:22:44 +0000
> > > Message-ID: e31468ce-38de-11e5-b0a6-17507733086b
> > >
> > > > > -----Original Message-----
> > > > > From: admin
> > > > > Sent: Sun, 02 Aug 2015 2:22 AM
> > > > > Subject: ATTENTION: High Water Mark Notification, bytes in the
> > > > mailbox!
> > > > > Your mailbox is over the high water mark.
> > > > > Please delete some messages from your mailbox.
> > > -- 
> > > Sent from my Android phone with K-9 Mail. Please excuse my brevity.
> >
> > -- 
> > Sent from my Android phone with K-9 Mail. Please excuse my brevity.