Re: Oi Assistance

[Alessandro Braga <sandro.unix () gmail com>]

Brian,

Please could you write me privately. May be I can help you.

Let me know what are you trying to do.

BR,
Alessandro
On Sep 26, 2014 9:29 AM, "Arturo Servin" <arturo.servin () gmail com> wrote:

> Try LACNOG or GTER (aka Brazilian NOG group) emailing list.
>
> May be somebody there could help.
>
> Regards
> as
>
>
> On Thu, Sep 25, 2014 at 10:09 PM, Brian Free <brfree () adobe com> wrote:
>
> > Humberto,
> > I have been contacted by a couple of engineers inside of Oi or its
> > subsidiaries.  I'm pursuing those options at the moment, but sincerely
> > appreciate your offer of assistance.  I'm not sure whether I'm glad to
> hear
> > that it's not just me or whether I find that to be even more
> discouraging.
> > :)
> >
> > Thanks,
> > Brian
> >
> > -----Original Message-----
> > From: Humberto Galiza [mailto:humbertogaliza () gmail com]
> > Sent: Thursday, September 25, 2014 2:59 PM
> > To: Brian Free
> > Cc: nanog () nanog org
> > Subject: Re: Oi Assistance
> >
> > Brian,
> >
> > I´m not an AS7738 customer neither a member, but perhaps I can get some
> > information/help from a friend who works there. What kind of
> > information/assistance are you looking for?
> >
> > FYI, most of folks whose aren´t AS7738 customer, experience bad/long time
> > to get technical assistance or response; it´s not just you :) Humberto
> > Galiza
> >
> >
> > 2014-09-24 18:02 GMT-03:00 Brian Free <brfree () adobe com>:
> > > Hi NANOG,
> > > I'm hoping someone out there has had some experience with Oi
> > Telecommunications.  We've been struggling to work with them to get a
> > couple of circuits in Sao Paulo live.  The primary problem is mostly a
> > language barrier.  Is anyone aware of an English speaking NOC email
> address
> > or phone number for Oi?  After months of back and forth through a third
> > party translator working with our account team, I've reached my limit and
> > am hoping there's another option to get some technical assistance with
> the
> > BGP configuration of these two circuits.  Any advice will be appreciated.
> > > Thanks,
> > > Brian