Re: Clueful Jive Communications Contact?

[Sean Sinay <smsinay () gmail com>]

Would also appreciate the clueful contact as I have the same experience
with going through the normal support escalation. Primarily interested in
the networking folk who are intimately familiar with the Adtran CPE they
ship to customers. The 'Engineers' shipped two devices with no gateways
configured..

On Sat, Nov 8, 2014 at 11:24 AM, chris <tknchris () gmail com> wrote:

> Thanks to all replies off-list. Contact has been made with all the right
> people in the right places. It really is amazing to see how active the
> nanog community is and all the great players involved.
>
> Chris
>
> On Fri, Nov 7, 2014 at 6:24 PM, chris <tknchris () gmail com> wrote:
>
> > Sorry for the noise but If anyone from Jive Communications is on the list
> > or if anyone has any clueful technical contacts please contact me
> offlist.
> > I have a very frustrated mutual customer we provide network services to
> > who utilizes Jive for their voice and we can see that there is
> intermittent
> > reachability problems and all attempts  to go through normal support with
> > the information we have provided are going nowhere.
> >
> > Thanks
> > chris