AS7381 clue listening?

["Christopher J. Pilkington" <cjp () 0x1 net>]

We have the appropriate tickets and formalities in flight, but wondering if
someone of clueful status from AS7381 is listening. We are seeing
indications your interface to AS3356 in CHI may be reaching congestion. We
are getting the "we'll have an engineer call you back" treatment most of
the day.

Off list please.