nanog mailing list archives

Re: Cogent admits to QoSing down streaming


From: Blake Hudson <blake () ispn net>
Date: Thu, 06 Nov 2014 14:32:44 -0600

Owen, should providers be able to over subscribe their networks? If so, at what tier level (tier 1, 2, 3, residential ISP)? Is it acceptable for a provider to permit frequent congestion if they choose to? Or should they be forced to take action that may (potentially) lead to increased customer rates or reduced customer bandwidth?

I do think that Cogent's customers likely expect to receive their full subscription rate, without congestion, nearly 100% of the time (at least within the Cogent network). This would mean that having congestion is a problem and QoS is not a solution to congestion. However, I don't think all customers of all IP transit providers have this expectation. For example, residential customers may be happy with "up to X Mbps" if the costs associated are 1/10th that of a "guaranteed X Mbps" service. This is essentially the difference between "Bronze" and "Silver" service levels. As long as market choice exists, I see no problem with a provider choosing to operate a slow, inconsistent, or unreliable network as long as the internet as a whole, being a piece of critical communications infrastructure, remains available and reliable. Effectively, this would mean that tier 1 and 2 transit providers (including Cogent) would need to be consistent and reliable. While regional transit providers and ISPs would be given much more flexibility. Regardless, I think letting transit providers/ISPs pick winners and losers is a losing strategy in the long term.

--Blake

Owen DeLong wrote on 11/6/2014 12:10 PM:
The way I read it was that Cogent actually made things look artificially better for M-Labs while simultaneously making 
it much worse for one subset of their users and somewhat better for others.

I would suggest that if we get the educational process right, we should be able to explain that the point where you’re 
having to select traffic to prioritize is the point where your network is inadequate to the task at hand and should be 
upgraded.

I don’t see any reason we shouldn’t be able to use this article as a prime example of a provider doing the wrong thing 
instead of fixing the real problem — Congestion at exchange points.

Owen

On Nov 6, 2014, at 8:12 AM, Patrick W. Gilmore <patrick () ianai net> wrote:

<http://blog.streamingmedia.com/2014/11/cogent-now-admits-slowed-netflixs-traffic-creating-fast-lane-slow-lane.html>

This is interesting. And it will be detrimental to network neutrality supporters. Cogent admits that while they were 
publicly complaining about other networks congesting links, they were using QoS to make the problem look worse.

One of the problems in "tech" is most people do not realize tone is important, not just substance. There was - still 
is! - congestion in many places where consumers have one or at most two choice of providers. Even in places where there are two 
providers, both are frequently congested. Instead of discussing the fact there is no functioning market, no choice for the 
average end user, and how to fix it, we will now spend a ton of time arguing whether anything is wrong at all because Cogent did 
this.

Wouldn't you rather be discussing whether 4 Mbps is really broadband? (Anyone else have flashbacks to "640K is enough for 
anyone!"?) Or how many people have more than one choice at 25 Mbps? Or whether a company with a terminating access monopoly can 
intentionally congest its edge to charge monopoly rents on the content providers their paying customers are trying to access? I know I 
would.

Instead, we'll be talking about how things are not really bad, Cogent just made it look bad on purpose. The subtlety of "it 
_IS_ bad, Cogent just shifted some of the burden from VoIP to streaming" is not something that plays well in a 30 second sound 
bite, or at congressional hearings.

It's enough to make one consider giving up the idea of having a functioning, useful Internet.

--
TTFN,
patrick


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