Re: Comcast Business Internet Options

[Phil Gardner <phil.gardnerjr () gmail com>]

Damn, interesting. Though for my needs, I'm more interested in the 
response time for service than all out speed.

I'd also be surprised if they offer that in my state.


On 06/30/2014 02:37 PM, Will Dean wrote:
> Phil,
>
>
> Comcast does have a residential fiber tier that leverages their metro
> ethernet network. https://www.comcast.com/505
>
> http://www.speedtest.net/result/3595673618.png
>
> - Will
> > Brandon Galbraith <mailto:brandon.galbraith () gmail com>
> > June 30, 2014 at 1:33 PM
> >
> > I've worked with Comcast Business on <10 installations for clients,
> > and the only time I was able to get installation charge concessions
> > was on a long-term agreement (3 years minimum). This is in an area
> > where they have active competition with an ILEC.
> >
> > brandon
> > Phil Gardner <mailto:phil.gardnerjr () gmail com>
> > June 30, 2014 at 9:45 AM
> > Hi all -
> >
> > Probably like a lot of people on the list, I depend on my home
> > internet connection for many things including my primary job, and the
> > numerous side projects I work on.
> >
> > I'd really a appreciate a connection that would have a shorter
> > response time if something were to go wrong. Unfortunately, I just
> > moved and now I'm out of the service area of my previous provider, who
> > was actually able to compete with Comcast (FTTH). Now I'm stuck with
> > one option.
> >
> > I really don't plan on spending more than a year where I currently am,
> > so I don't want be locked into a contract for more than a year,
> > especially with Comcast's crap termination fee (75% of the remainder
> > on the contract).
> >
> > I called and talked to a sales rep, who was just a kid, and an
> > arrogant one at that. He knew of the monopoly for a decent internet
> > connection in my area, so I had little bargaining power.
> >
> > The offer he gave me was: minimum 2 year contract, with a $99
> > installation fee, and his "supervisor" "approved" a $300 Visa giftcard
> > if I agreed to this. The other option is a 1 year contract, with a
> > $199 installation fee, with no giftcard. This is for the 50Mbit
> > option, and he didn't seem to care about my counter offer to bump it
> > up to 75Mbit if he waived the install fee.
> >
> > Come on...$199 to plug in a modem. The address already had Comcast
> > before I got there...
> >
> > Is there anyone out there that has ideas about how to waive or lower
> > that installation fee while only having a 1 year contract?

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