nanog mailing list archives

Re: GEO location issue with google


From: Chris Garrett <chris () aperturefiber com>
Date: Mon, 10 Feb 2014 07:11:59 -0600

I have had my best luck with getting google to correct geo-loc issues by sending it in as a business end user instead 
of as an ISP.

If you have a user who is being affected directly by the incorrect geo-loc data (My store is showing in the wrong 
country), Google takes that much more seriously than the issue affecting dynamically assigned blocks. 

Need coffee…perhaps unclear. 

Message me off list and I can explain a little better. 



On Feb 10, 2014, at 6:59 AM, Praveen Unnikrishnan <piu () pmgroupuk com> wrote:

Hi Jonathan,

I have been submitting this issue to google with that same reporting location issue page for last 4months. But it's 
still redirecting me to the different page.. :(

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: piu () pmgroupuk com<mailto:piu () pmgroupuk com>

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From: Jonathan Lassoff [mailto:jof () thejof com]
Sent: 08 February 2014 06:36
To: Praveen Unnikrishnan
Cc: nanog () nanog org
Subject: Re: GEO location issue with google

Here's the FAQ on this topic: https://support.google.com/websearch/answer/873?hl=en

It links to a contact form where you can ask for some redress.

Cheers,
jof

On Fri, Feb 7, 2014 at 7:20 AM, Praveen Unnikrishnan <piu () pmgroupuk com<mailto:piu () pmgroupuk com>> wrote:
Hi,

We are an ISP based in UK. We have got an ip block from RIPE which is 5.250.176.0/20<http://5.250.176.0/20>. All the 
main search engines like yahoo shows we are based in UK. But Google thinks we are from Saudi Arabia and we redirected 
to www.google.com.sa<http://www.google.com.sa><http://www.google.com.sa> instead of 
googlw.co.uk<http://googlw.co.uk>. I have sent lot of emails to google but no luck. All the information from google 
are in Arabic and youtube shows some weird videos as well.

Could anyone please help me to sort this out?

Would be much appreciated for your time.

Praveen Unnikrishnan
Network Engineer
PMGC Technology Group Ltd
T:  020 3542 6401
M: 07827921390
F:  087 1813 1467
E: piu () pmgroupuk com<mailto:piu () pmgroupuk com><mailto:piu () pmgroupuk com<mailto:piu () pmgroupuk com>>

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[cid:image002.jpg@01CE1663.96B300D0]
www.pmgroupuk.com<http://www.pmgroupuk.com><http://www.pmgroupuk.com/> | 
www.pmgchosting.com<http://www.pmgchosting.com> <http://www.pmgchosting.com/>
How am I doing? Contact my manager, click here<mailto:shazad () pmgroupuk com<mailto:shazad () pmgroupuk 
com>?subject=How's%20Praveen%20doing?>.

________________________________
[cid:image003.jpg@01CE1663.96B300D0]

PMGC Managed Hosting is now live!  After a successful 2012, PMGC continues to innovate and develop by offering 
tailored IT solutions designed to empower you through intelligent use of technologies. 
www.pmgchosting.com<http://www.pmgchosting.com><http://www.pmgchosting.com/>.

PMGC Technology Group Limited is a company registered in England and Wales. Registered number: 7974624 (3/F 
Sutherland House, 5-6 Argyll Street, London. W1F 7TE). This message contains confidential (and potentially legally 
privileged) information solely for its intended recipients. Others may not distribute copy or use it. If you have 
received this communication in error please contact the sender as soon as possible and delete the email and any 
attachments without keeping copies. Any views or opinions presented are solely those of the author and do not 
necessarily represent those of the company or its associated companies unless otherwise specifically stated. All 
incoming and outgoing e-mails may be monitored in line with current legislation. It is the responsibility of the 
recipient to ensure that emails are virus free before opening.

PMGC(r) is a registered trademark of PMGC Technology Group Ltd.


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