Re: Automatic abuse reports

[Sam Moats <sam () circlenet us>]

Don't have access to a normal PC right now but I agreed with this 
approach so much that I'm typing a response on a 10 button pad.
Sam

On 2013-11-13 21:33, Jimmy Hess wrote:
> On Wed, Nov 13, 2013 at 3:46 AM, Sam Moats <sam () circlenet us [1]>
> wrote:
>
>   
>
> > about its long term benefit to the entire network. I cant think of a
> > way to remove the incentive for this
> > short term thinking.
>
> The end users can,  by inquiring  about the abuse desk, before
> agreeing to sign up for service.
>
> In this manner  "Not having a good abuse"  desk becomes a cost
> center, in the form of suppressed opportunities for future revenue.
>
> Federal entities, etc,  when soliciting for proposals from ISPs and
> service providers....    in addition to the  "Must have IPv6
> support",
>
> could add a line  "Must have a highly-responsive abuse desk/abuse
> contact;  with 4  professional references from email or network
> operators in the industry who have worked with the abuse desk";
>
> must  aggregate and report  matters of potential abuse or complaints
>  regarding subscribers  outgoing mail or IP traffic within  3 hours
> on average, during business hours.... and within  5 hours  24x7 ...
> etc...
>
> --
> -JH 
>
> Links:
> ------
> [1] mailto:sam () circlenet us