Re: Network diagnostics for the end user

["Carlos M. Martinez" <carlosm3011 () gmail com>]

May sound silly, but in another life I faced a similar problem and by
hosting local SpeedTest.net servers in our network we could fend off
many of these calls.

But I guess it will depend on your customers, whether they take it or not.

cheers,

~Carlos

On 6/20/13 9:45 PM, Jeffrey Ollie wrote:
> Are there any tools out there that we could give to our end users to help
> diagnose network problems? We get a lot of "the Internet is slow" support
> calls and it would be helpful if we had something that would run on the end
> user's computer and help characterize the problem. We have central
> monitoring system of course but that doesn't always give a complete
> picture, as the problem could always be on the end user's computer - slow
> hard drive, not enough memory, wrong name servers, etc.