Re: Level3 worldwide emergency upgrade?

[Ray Wong <rayw () rayw net>]

On Wed, Feb 6, 2013 at 7:10 AM, Andrew Sullivan <asullivan () dyn com> wrote:
> On Wed, Feb 06, 2013 at 07:39:14AM -0500, Jared Mauch wrote:
> > So, I'm wondering what is shocking that someone may have to push out some sort of upgrade either urgently or 
> > periodically that is so impacting and causes these emails on the list.
>
> My impression is mostly that people are left feeling uncomfortable by
> a massive upgrade of this sort with so little communication about why
> and so on.  "Emergency work for five hours and 30 minutes
> disconnection" that turns out to take longer than 30 minutes of
> disconnection probably ought to come with some explanation (at least
> after the fact).

Especially in the wake they already recently did one. It's unsettling
to receive little communication, and even multihomed, there's always
the question of being pushed into overages around other providers.

Yes, short notice maintenance does happen. Better communication
happens much less often.

I was more looking for details, i.e. the sort of problem this is, as
it probably also means all my *other* providers are going to be
scrambling in the next few days/weeks/months, depending on what gear
they're all using. I'm out of the global infrastructure game myself
for a few years currently, but I still have to think ahead to the
network I do maintain.


-R>