nanog mailing list archives

Re: how to report spam to Yahoo!


From: Mark Foster <blakjak () blakjak net>
Date: Fri, 23 Mar 2012 15:21:28 +1300

I used to use this form semi regularly.  It's behavior has changed in
the last couple of months, after i'd finally gotten over the whole 'why
can't I just forward them the email' thing and gotten used to copying
and pasting the header and the body (seperately) into different fields
on their webform.

I'm disgusted that Yahoo (a regular source of spam) no longer readily
offer the means to report the abusers (or abused accounts) in their midst.

This while they apply some of the most over-the-top and disproportionate
justifications to categorise inbound mail as spam (to their customers
detriment, and also their correspondents, who have no idea why they're
being categorised that way).

If anyone knows what Yahoo's intentions are in this space, i'd love to
hear about it.

Mark.

On 23/03/12 08:41, Paul Graydon wrote:
The Yahoo form hasn't worked for a while.  When you do get to
somewhere for reporting spam, a few hours or days later you'll get a
response telling you to submit a report on the exact same form you
used.  If you do you end up with the same response.  Repeat ad
infinitum.  Same goes for their grey-listing/rate limiting report
message.  I've given up trying to report anything e-mail related to
Yahoo, mostly just apologise to end users and suggest they use another
e-mail provider.

Paul

On 03/21/2012 03:27 AM, Chuck Anderson wrote:
Yahoo!'s abuse contact from whois:

OrgAbuseEmail:  network-abuse () cc yahoo-inc com

now sends an autoresponse that tells you to go to a web form to report
spam:

http://help.yahoo.com/l/us/yahoo/mail/yahoomail/spam.html

but the link doesn't work--it just redirects to a generic Yahoo!  help
page at:

http://help.yahoo.com/kb/index?page=product&locale=en_US&y=PROD_MAIL_ML

So how does a non-Yahoo! account holder report spam originating from
Yahoo!'s network?

----- Forwarded message from Yahoo!
Network<network-abuse () cc yahoo-inc com>  -----

From: Yahoo! Network<network-abuse () cc yahoo-inc com>
Date: Wed, 21 Mar 2012 05:59:35 -0700
Reply-To: Yahoo! Network<network-abuse () cc yahoo-inc com>

Thank you for your email, but this address is no longer being used for
abuse reporting or abuse related questions.

To report spam, please use this form:
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/spam.html

To report other types of abuse or for help with security or abuse
related issues, please go to Yahoo! Abuse:
http://abuse.yahoo.com

For questions about using Yahoo! services, please visit Yahoo Help:
http://help.yahoo.com

Note: Please do not reply to this email as replies will not be answered.

Thank you,
  - Yahoo! Customer Care




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