nanog mailing list archives
Re: common time-management mistake: rack & stack
From: Sven Olaf Kamphuis <sven () cb3rob net>
Date: Fri, 17 Feb 2012 14:04:50 +0000 (UTC)
I was once advising a client on a transit purchasing decision, and a fairly-large, now-defunct tier-2 ISP was being considered. We needed a few questions about their IPv6 plans answered before we were comfortable. The CTO of that org was the only guy who was able to answer these questions. After waiting four days for him to return our message, he reached out to us from an airplane phone, telling us that he had been busy racking new routers in several east-coast cities (his office was not east-coast) and that's why he hadn't got back to us yet. As you might imagine, the client quickly realized that they didn't want to deal with a vendor whose CTO spent his time doing rack & stack instead of engineering his network or engaging with customers. If he had simply said he was on vacation, we would never have known how poorly the senior people at that ISP managed their time.
on the contrary, we'd PREFER if CEO's and CTO's of our trading partners know what their company is doing and how their core network actually works. (Rather than just giving one of those stupid flyers with a world map and some lines representing their network to potential customers ;)
no "startrek questions pls". :P.(and rack & stack with "routers" is something else than rack & stack with serverfarms, as for servers, you can just as well have an installation company or the vendor do it for you ("clearance" issues set aside ;).. with routers its a bit more touchy which wire goes where exactly, and furthermore, they have to be individually configured during install, so its better to just be there, CTO or not CTO :P
you might be confusing the CTO for the sales manager :P
Current thread:
- common time-management mistake: rack & stack Jeff Wheeler (Feb 16)
- RE: common time-management mistake: rack & stack Nathan Eisenberg (Feb 17)
- Re: common time-management mistake: rack & stack Jeff Wheeler (Feb 17)
- Re: common time-management mistake: rack & stack Sven Olaf Kamphuis (Feb 17)
- Re: common time-management mistake: rack & stack Alain Hebert (Feb 17)
- Re: common time-management mistake: rack & stack Sven Olaf Kamphuis (Feb 17)
- Re: common time-management mistake: rack & stack Justin M. Streiner (Feb 17)
- Re: common time-management mistake: rack & stack Joel jaeggli (Feb 17)
- Re: common time-management mistake: rack & stack Sven Olaf Kamphuis (Feb 17)
- Re: common time-management mistake: rack & stack Leo Bicknell (Feb 17)
- RE: common time-management mistake: rack & stack George Bonser (Feb 17)
- Re: common time-management mistake: rack & stack Chad Dailey (Feb 17)
- Re: common time-management mistake: rack & stack Jay Ashworth (Feb 17)
- RE: common time-management mistake: rack & stack Dan Golding (Feb 22)
- Re: common time-management mistake: rack & stack Lamar Owen (Feb 23)
- RE: common time-management mistake: rack & stack George Bonser (Feb 17)
(Thread continues...)
- RE: common time-management mistake: rack & stack Nathan Eisenberg (Feb 17)