Re: Customer Notification System.

["James Wininger" <jwininger () ifncom net>]

Well we would not be sending the notification in an attachment, but there are times when it would be nice to send a 
list of circuit ids (exported from billing system as PDF) or some other exported doc to the notification.


-- 
Jim Wininger
Indiana Fiber Network
Desk - 317-777-7114
Cell - 317-432-7609
Office - 317-280-4636

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On Feb 22, 2012, at 11:34 AM, "JC Dill" <jcdill.lists () gmail com> wrote:

> On 21/02/12 2:58 PM, James Wininger wrote:
> > We would need to send notifications out to say about 400 customers.
> > Ideally the system would send an attached PDF.
>
> Why are you sending an attachment?
>
> I hate it when businesses think that they will somehow improve my reading experience by bloating up the email, 
> sending attachments, etc.  What about if I'm reading email on my phone?  In what way does providing the information 
> in a PDF benefit ME?
>
> 99.999% of the time there is absolutely no benefit in the attachment.  But by pushing customers to open attachments 
> to get the content we are encouraging them to be complacent about opening all attachments, and that's a great way to 
> end up getting infected with malware.
>
> Make sure you have a Very Good Reason for sending content in an attachment.  If your plan is to always send the info 
> as a PDF odds are high that you don't have a good reason for doing it this way.
>
> jc