nanog mailing list archives
Re: Why does abuse handling take so long ?
From: Alexander Maassen <outsider () scarynet org>
Date: Mon, 14 Mar 2011 02:08:08 +0100
Op 14-3-2011 0:21, Leo Bicknell schreef:
Quite frankly, most ISP's aren't going to take your DDOS report seriously via e-mail. If it's not bad enough to you that it is worth your time and money to make a phone call and help them track it down it is not worth their time and money to track it down and make it stop. In short, try picking up the phone. You'll bypass the entire e-mail reporting cesspool I just described, and show the ISP you actually care. 9 out of 10 times they will respond by showing they care as well.
Quite frankly, been there, done that, got the t-shirt. And the answer I get most of the time there is: [loop] - Sorry, email abuse and wait for a reply - Sorry, I can't help you, wait for a reply on your abuse email - Sorry, there is nothing I can do, my hands are bound, wait for a reply from the abuse department [/loop] So much regarding the 9 out of 10. It's the 1 remaining that actually cares and tries something.
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Current thread:
- Re: Why does abuse handling take so long ?, (continued)
- Re: Why does abuse handling take so long ? Florian Weimer (Mar 13)
- Re: Why does abuse handling take so long ? Jeff Wheeler (Mar 13)
- Re: Why does abuse handling take so long ? Florian Weimer (Mar 13)
- Re: Why does abuse handling take so long ? Jeff Wheeler (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Florian Weimer (Mar 13)
- Re: Why does abuse handling take so long ? William Allen Simpson (Mar 13)
- Re: Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Larry Brower (Mar 13)
- Re: Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? Leo Bicknell (Mar 13)
- Re: Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Suresh Ramasubramanian (Mar 13)
- Re: Why does abuse handling take so long ? William Allen Simpson (Mar 14)
- Re: Why does abuse handling take so long ? Leo Bicknell (Mar 14)
- Re: Why does abuse handling take so long ? David Miller (Mar 14)
- Re: Why does abuse handling take so long ? Valdis . Kletnieks (Mar 14)
- Re: Why does abuse handling take so long ? Jason Bertoch (Mar 14)
- Re: Why does abuse handling take so long ? Douglas Otis (Mar 14)