Re: Software For Telcos

[Carlos Martinez-Cagnazzo <carlosm3011 () gmail com>]

What I've seen in my experience is mostly custom-developed software,
sometimes developed in-house, sometimes outsourced and sometimes both.
I don't know of many off-the-shelf packages out there.

There are of course many "vertical" off-the-shelf apps. For example:
billing systems, network management/monitoring systems, payroll
systems, CRMs, etc. Many times there is a lot of work to be done in
the area of system integration as there is a significant effort
involved in getting these vertical systems talking to each other.

cheers,

Carlos

On Tue, Jan 4, 2011 at 5:04 AM, jacob miller <mmzinyi () yahoo com> wrote:
> Hi,
>
> I have been wondering what type of Software do top telcos use.
>
> The tracking of Customer circuits to ensure that from marketing,sales,accounts and technical department everything to 
> do with the circuits has to be tracked.
>
> Anyone with any help in regards to top software that can be used to run such a telco to ensure that world class 
> service is obtained will be crucial.
>
> Regards,
> Jacob



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Carlos M. Martinez-Cagnazzo
http://www.labs.lacnic.net
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