Re: SmartNet Alternatives

[Randy Carpenter <rcarpen () network1 net>]

> How does Juniper feel about used hardware?
>
> ~Seth

I love Juniper's hardware and software, and support. However, the way they deal with used or second hand hardware is 
terrible. It is not possible to transfer ownership at all. You can not resell anything, and hope to get any software 
updates or support. The challenge is that Cisco refurb with SmartNet is generally considerably cheaper than new 
Juniper. It makes it tough to sell Juniper in many situations. We have the same problem with NetApp. It seems that 
these companies would rather see their equipment end up in a landfill, and have the secondary market turn to a 
different vendor, rather than being responsible, and making it possible for equipment to be reused instead of trashed. 
It really annoys me.

Disclaimer: I am a Juniper and NetApp partner/reseller, and love their stuff. I just hate their policies.

-Randy