Re: Enterprise DNS providers

[Jeffrey Lyon <jeffrey.lyon () blacklotus net>]

It depends on the provider. Some are decently priced. Neustar /
UltraDNS is exponentially more expensive than their equally capable
competitors. I've seen they're pricing at $50 - 500 per 1M queries,
depending on how bad you are at negotiating. You'll need to spend at
least a few thousand per month to get below the $100 per 1M.

Pretty much everyone else is < $100 per 1M with much lower commits.

My major beef with Neustar, outside of stupid high pricing, is that
they changed the way all of their services were billed back in early
2009 and then arbitrarily applied the new overage calculations to
existing accounts, resulting in thousands of dollars in overage to the
account I had with them at the time. Their ethically questionable
sales staff used this as an opportunity to force an upgrade in order
to accommodate a "courtesy" fee waiver.

We're using Afilias now and the difference has been night and day.

Best regards, Jeff


On Wed, Oct 20, 2010 at 9:24 AM, Ryan Finnesey
<ryan.finnesey () harrierinvestments com> wrote:
> Maybe this is a new business opportunity. Â What do "Enterprise" DNS providers change?
> Cheers
> Ryan
>
>
> -----Original Message-----
> From: Brandon Galbraith [mailto:brandon.galbraith () gmail com]
> Sent: Monday, October 18, 2010 1:30 PM
> To: seph
> Cc: nanog () nanog org
> Subject: Re: Enterprise DNS providers
>
> Working with a previous client about 1.5 years ago, we asked Dyn and UltraDNS to send proposals over. UltraDNS was 3x 
> the Dyn quote, and we were satisfied from personal experience with Dyn before. When I explained to the UltraDNS rep 
> why we went with Dyn, they said "Oh, I thought you were looking for an enterprise provide". Another vendor I don't 
> plan on ever using (or even considering) again.
>
> On Mon, Oct 18, 2010 at 11:03 AM, seph <seph () directionless org> wrote:
>
> > I haven't used UltraDNS, but given some of their unsavory sales
> > tactics, I'm pretty biased against them. They spend awhile spamming
> > people, and calling up CTOs.
> >
> > seph
> >
> > Jeffrey Lyon <jeffrey.lyon () blacklotus net> writes:
> >
> > > We're using Afilias now, we had nothing short of a horrendous
> > > experience dealing with Neustar / UltraDNS and their uninformed,
> > > blood hungry sales team.
> > >
> > > Best regards, Jeff
> > >
> > >
> > > On Mon, Oct 18, 2010 at 9:23 AM, Jonas Björklund
> > > <jonas () bjorklund cn>
> > wrote:
> > > > On Sat, 16 Oct 2010, Ken Gilmour wrote:
> > > >
> > > > > Hello any weekend workers :)
> > > > >
> > > > > We are looking at urgently deploying an outsourced DNS provider
> > > > > for a critical domain which is currently unavailable but are
> > > > > having some difficulty. I've tried contacting UltraDNS who only
> > > > > allow customers
> > from
> > > > > US
> > > > > / Canada to sign up (we are in Malta) and their Sales dept are
> > > > > closed,
> > and
> > > > > Easy DNS who don't have .com.mt as an option in the dropdown for
> > > > > transferring domain names (and also support is closed).
> > > >
> > > > I have worked for one of the biggest poker networks and we used
> > UltraDNS.
> > > > The company was first operated from Sweden and later Austria.
> > > >
> > > > /Jonas
> > >
> > >
> > >
> > > --
> > > Jeffrey Lyon, Leadership Team
> > > jeffrey.lyon () blacklotus net | http://www.blacklotus.net Black Lotus
> > > Communications - AS32421 First and Leading in DDoS Protection
> > > Solutions
>
>
> --
> Brandon Galbraith
> US Voice: 630.492.0464



-- 
Jeffrey Lyon, Leadership Team
jeffrey.lyon () blacklotus net | http://www.blacklotus.net
Black Lotus Communications - AS32421
First and Leading in DDoS Protection Solutions