nanog mailing list archives

Re: Out-of-band paging


From: Joe Greco <jgreco () ns sol net>
Date: Wed, 28 Jul 2010 10:22:43 -0500 (CDT)

I guess my point is: yeah, Brandon, Joe, you're right.  But, I've built 
the alerting solution that minimizes the risk I will miss an alert I 
care about while also minimizing my overall cost and minimizing the 
complexity of the alerting system.  I'm happy to make it better, 
cheaper, more robust, etc., but I think it's important to balance these 
things.  (I should also note, if anyone had any doubts, that I'm also 
one of those mom-and-pop ISPs, not Time-Warner or Verizon, so my concept 
of alerting is a bit different from someone who is trying to keep tabs 
on 1300 POPs in 40 countries...)

I think my point's more along the lines of: don't expect to be able to
magically hand off a message to a service provider and expect that it
will be delivered; they have the same sorts of problems that you do, 
and the way things are going, they may even be using the same
infrastructure that you are.  That last bit in particular is worth
thinking about.

From my point of view, my ideal alerting system is probably something
like a smartphone running an app that's connected to the network
monitoring system, and can tell me:

1) when it has lost that connection, and

2) whatever problems the network monitoring system chooses to let me
   know about.

The old-timers would recognize this as one form of supervised circuit.

I don't really care about the possibility of lost messages so long as
I'm aware that I may not be "in touch".  I'm perfectly capable of 
sorting that situation out myself.

... JG
-- 
Joe Greco - sol.net Network Services - Milwaukee, WI - http://www.sol.net
"We call it the 'one bite at the apple' rule. Give me one chance [and] then I
won't contact you again." - Direct Marketing Ass'n position on e-mail spam(CNN)
With 24 million small businesses in the US alone, that's way too many apples.


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