RE: Cogent Outage?

["Knight, Brian" <Brian.Knight () us mizuho-sc com>]

> -----Original Message-----
> From: Joe Johnson [mailto:joe () riversidecg com] 
> Sent: Thursday, January 14, 2010 11:31 AM
> To: nanog () nanog org
> Subject: Cogent Outage?
>
> We just lost Cogent across the country, along with several 
> sister companies. Can't get through to a support person. Any 
> idea what's going on?

We lost access through Cogent in the Chicago area for a small number of
sites.  Some partners also reported problems getting to us.

Cogent's updated status page includes the Jersey fiber cut and a routing
problem:

"Customers with traffic going through or on the east coast may be
experiencing packet loss and higher than normal latency due to a fiber cut in
New Jersey. Splice crews are at the site. There is no ETR at this time. The
Cogent ticket to reference for this issue is HD2082680. A separate issue has
been identified for customers in Toronto and Chicago. This appears to be a
routing issue and the Cogent NOC is looking into the problem. There is no ETR
at this time. The Cogent ticket to reference for this issue is HD2082851 "

> Joe Johnson
> Chief Information Officer
> Riverside Consulting Group, Ltd.
> Phone: 708.442.6033 x3456
> Fax: 708.442.9722
> joe () riversidecg com
> www.riversidecg.com


-Brian Knight 
Sr. Network Engineer 
Mizuho Securities USA Inc
http://www.mizuho-sc.com/ 

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