Charter abuse contacts?

[Mike <mike-nanog () tiedyenetworks com>]

Greetings,

   I am having trouble getting network abuse reports to charter. 
Forwarded spam reports, as well as 'message headers only', are being 
rejected as spam themselves for no other reason given. Would like to get 
this out as we've identified an abuser on the charter network who needs 
to re-read their ToS agreement....


Mike-