nanog mailing list archives

Re: Simple Change Management Tracking


From: Mohacsi Janos <mohacsi () niif hu>
Date: Mon, 26 Oct 2009 17:25:33 +0100 (CET)




On Tue, 27 Oct 2009, Nathan Ward wrote:

On 27/10/2009, at 12:11 AM, Paul Stewart wrote:
We ran RT for a while but every time a new update came out on CentOS it broke the installation (perl mods), making it a pain to keep running. Bugzilla we haven't tried nor the JIRA. I'll take a look... does JIRA have an approval process or some type?

I suggest sticking with RT.

I run RT on CentOS by maintaining a separate Perl libs dir for the cpan modules that are required by RT and keeping it separate from the OS managed stuff, it works very well.

If you are already using drupal portal software I recommend this:
http://drupal.org/project/ticketing


Best Regards,
                Janos Mohacsi


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