nanog mailing list archives
SBC NOC contact
From: William Pitcock <nenolod () systeminplace net>
Date: Fri, 13 Mar 2009 12:20:51 -0500
Hello, Does anyone here have an SBC/AT&T NOC contact that goes to an actual human being? Their NOC handle email, support () swbell net bounces with the following message: | Dear SBC Yahoo! Member, | | Our Support Request site has recently changed. | Please submit your question or comment via our new online form available at | http://help.sbcglobal.net/techquestions.php. | | Thank you for contacting SBC Yahoo! Technical Support. Which is especially funny because I don't do business with SBC at all. Also, their website leads us to a "we don't take emails anymore" message. But I digress, their nameservers are out of sync, causing problems with reverse DNS suddenly going away for some SBC IPs in our logs. Appears to be an issue with ns1.pbi.net... So yeah, if someone knows somebody who could fix that, that would be fantastic. -- William Pitcock SystemInPlace - Simple Hosting Solutions 1-866-519-6149
Current thread:
- SBC NOC contact William Pitcock (Mar 13)
- RE: SBC NOC contact Frank Bulk (Mar 13)