RE: OEMs for X2 10G LAN PHY optics

["Paul Stewart" <pstewart () nexicomgroup net>]

Yeah, just don't ask a certain female sales person there for more than a
few quotes without buying...

I was utterly embarrassed while dealing with NHR - never been told off
by a commissioned sales person before.  Requested a series of quotes on
a Cisco GSR and made it very clear we already had a preferred supplier,
but that I would give NHR a chance in the quotes.  Their pricing was off
a bit and the job went to a competitor - she freaked out on me.  I have
never dealt with them since.   It was the most immature dealing with a
company I have ever encountered, and this goes back several years now -
and I'm still pissed.

When I took this to their management team I was promised a phone call
from their CEO and never got it.  Since I talked to a senior management
person and asked to removed from their internal lists - had *many* of
their sales people continue to call and pester me.  They finally got
that part right and have not heard from anyone since (nor do I EVER wish
to).

Paul



-----Original Message-----
From: Ballard, Eric [mailto:Eric.Ballard () suddenlink com]
Sent: Monday, July 13, 2009 12:39 PM
To: Chad Burnham; Adam Rothschild; Duane Waddle
Cc: nanog () merit edu
Subject: RE: OEMs for X2 10G LAN PHY optics

All,

I would like to second the vote for NHR(Network Hardware).  I have
purchased from Joe Zender there for years and the support, price,
warranty, and quality has been outstanding.  I placed his contact info
below, because it is truly a rare thing when I can say he is a great
sales person.

Thanks
Eric


Joe Zender
Network Hardware Resale
Phone: 805-690-3723
Fax: 805-690-1835
AIM - zenderNHR
Yahoo! - nhr_joezender
jzender () networkhardware com
www.networkhardware.com



-----Original Message-----
From: Chad Burnham [mailto:cburnham () du edu]
Sent: Monday, July 13, 2009 11:07 AM
To: Adam Rothschild; Duane Waddle
Cc: nanog () merit edu
Subject: RE: OEMs for X2 10G LAN PHY optics

HI,

We have been very happy with Champion and NHR for such equipment:

http://www.championone.net/
&
http://www.networkhardware.com/

Stellar pricing and support.

Chad


Chad D Burnham
Telecommunications Network Planner
University Technology Services - Network Services
University of Denver
2100 S. High St. #112
Denver, CO 80210 USA
Desk Phone: 303-871-4441
Mobile Phone: 303-520-5657
FAX: 303-871-2298




-----Original Message-----
From: Adam Rothschild [mailto:asr+nanog () latency net]
Sent: Friday, July 10, 2009 3:26 PM
To: Duane Waddle
Cc: nanog () merit edu
Subject: Re: OEMs for X2 10G LAN PHY optics

On 2009-07-10-14:21:49, Duane Waddle <duane.waddle () gmail com> wrote:
> I am searching for opinions on OEMs of X2 form factor 10G LAN PHY
> optics.  We've found that most router/switch vendors  mark these
> particular items up significantly just to provide their own
> sticker/EEPROM ID.  As such, we'd prefer if we can to procure from the
> OEM (or their reseller).  Is this a situation where any company who's
> a signatory to the MSA produces suitable modules, or are there
> particular OEMs to prefer (or avoid)?
>
> If it matters, the prime platform we're looking to plug optics into is
> the WS-X6708-10G module for a 6500/7600.

I'd suggest looking at FluxLight (www.fluxlightinc.com) for this.
Their sales and support process is nothing short of stellar, and
pricing is a fair medium between "paying too much for vendor optics"
and "fly-by-night eBay imports".

To wit, all of their products Just Worked without ever needing Cisco's
infamous 'service unsupported-transceiver' vendor lock override.

-a








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