Re: Querstions about COGENT and their services...

[Matt Kelly <mjkelly () gmail com>]

Try getting a credit from Cogent on a billing error, it's impossible.   
Every single credit must be approved by the CEO as told to me by the  
billing director located in DC.

Their network is oversold and they can't supply what they promise.   
It's one thing to offer service cheap, it's a whole other to offer  
cheap service.

Good luck if you choose to use them.


--Matt


On Jun 3, 2008, at 12:06 PM, TS Glassey wrote:

> So at one time Cogent was one of the lowest performing bandwidth  
> providers. Anyone have any responses to their current operations?
>
> regards,
> Todd Glassey CISM CIFI
> Chief Scientist/Founder - Certichron Inc
> TGlassey () Wireless-Time COM
> 650-796-8178