Re: XO contact

["William R. Lorenz" <wrl () express org>]

Do XO engineers still read and participate in this mailing list?

We've been going back-and-forth for a couple of weeks now on a newly 
installed XO circuit.  The circuit does not work, and we've heard reports 
of engineers resetting an ML100 card, possibly RE Cisco's CSCec78266.

We have publicly-traded companies in the facilities, and it would be 
wonderful if we could get in touch with a knowledgeable XO engineer?



On Tue, 24 Jun 2008, Zaid Ali wrote:

> Can someone from XO who handles this neighbor 65.46.253.157 help me out 
> with a BGP session going down? This is the second time within a week 
> where a misconfiguration of an ACL on XO end is bringing down my BGP 
> session with you and its frustrating to go through the normal tech 
> support chain.