Re: Global Crossing SOC

["Josh Potter" <joshpotter () gmail com>]

Tier 1 is Tier 1.  :/

On Wed, Dec 17, 2008 at 2:17 PM, Fouant, Stefan
<Stefan.Fouant () neustar biz>wrote:

>  I'm good now, but it would be nice if the people on the front lines at
> Global Crossing were even aware what a "Denial of Service" attack was, or
> that they even have a SOC for incident handling.  Once we got redirected
> into their SOC we were in good hands.
>
>
>
> *Stefan Fouant**:** **NeuStar, Inc.**
> *Principal Network Engineer
> 46000 Center Oak Plaza Sterling, VA 20166
> *[ T ]** *+1 571 434 5656 *[ M ]** *+1 202 210 2075
>
> *[ E ]* stefan.fouant () neustar biz *[ W ]* www.neustar.biz
>
>
>
> *From:* Josh Potter [mailto:joshpotter () gmail com]
> *Sent:* Wednesday, December 17, 2008 2:45 PM
> *To:* Fouant, Stefan
> *Cc:* nanog () nanog org; Brown, Chad
> *Subject:* Re: Global Crossing SOC
>
>
>
> Sounds like you need to talk to the Global Crossing NCC.  They're located
> in Phoenix however I don't have their number.
>
> On Wed, Dec 17, 2008 at 12:32 PM, Fouant, Stefan <
> Stefan.Fouant () neustar biz> wrote:
>
> Folks,
>
>
>
> Any Global Crossing SOC folks here?  We've had a simple DoS attack
> targeting one of our nodes connected to Global Crossing but have
> literally spent 3 hours on the phone with Global Crossing support
> attempting to get someone with a clue as to how to implement a simple
> ACL on their edge router to deal with this.
>
>
>
> If there's anyone here who can assist, please contact me off list.
>
>
>
> Regards,
>
>
>
> Stefan Fouant: NeuStar, Inc.
> Principal Network Engineer
> 46000 Center Oak Plaza Sterling, VA 20166
> [ T ] +1 571 434 5656 [ M ] +1 202 210 2075
>
> [ E ] stefan.fouant () neustar biz [ W ] www.neustar.biz
>
>
>
>
>
> --
> Josh Potter



-- 
Josh Potter